Contact Us｜家護通 HaloCare｜The foreign caregiver speaks Mandarin｜外籍看護溝通與居家照護 App（美家人力推薦）

If you encounter any issues while using “HaloCare” please fill out the information below to contact our customer service team.

Account

Contact Number

Operating System (OS)

For example: Android 9, iOS 16

Version

Which feature were you using when you encountered the problem?

For example: Login Page / Caregiver Binding / Invite Family Members / Subscription & Payment / Weekly Schedule / Two-way Messaging

Please briefly describe the issue you encountered

For example: Cannot log in / App crashes / Loading screen keeps spinning / Cannot record audio / Screen displays incorrectly

Did you see any error messages? If so, please write down the message you saw

For example: Cannot connect / Payment failed / Connection timed out

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