It’s simple — just three steps:
1. Ask the caregiver to search for “HaloCare” in the Apple App Store or Google Play and download it.
2. After registration, a binding code will appear.
3. Go to [Settings] → [Account Binding] → [New Caregiver], enter the binding code, and complete the connection.

A: 外籍看護來台通常都會自備智慧型手機。家護通針對東南亞常見的中低階手機進行了優化，App 輕巧且省電，安卓作業系統 9 或是蘋果作業系統15以上，都可下載使用。

A: 我們發現看護之所以不溝通是因為害怕說錯，App 的「母語對照」讓她有安全感，而「任務打卡」功能則讓她感受到工作被重視。大多數看護在引導三天後都能適應。

A: MG PAY 是美家人力與全盈 +Pay 合作的支付系統，所有全盈 +PAY 的合作通路，如：全家超商等都可以使用。使用 MG PAY 付款，即可享有每月 369 元的優惠價。

Yes. In addition to the employer and caregiver, up to three family members can be invited.Even if they live separately, they can use the Two-Way Messaging feature to stay updated on the care recipient’s condition.

No. HaloCare is designed for employer families to build a shared care circle. With an active subscription, you can bind a caregiver account and invite family members at no extra cost.

The system stores approximately 100 recent photos per household for up to one month.

Traditionally, caregivers rely on flashcards to learn Chinese. As a result, many still struggle with fluency even after three or four years in Taiwan. HaloCare introduces an immersive, work-schedule-based learning model. Caregivers naturally become familiar with job-related Chinese through daily tasks. Visible improvement can typically be seen within 6–12 months.

Yes. In addition to daily interaction and support from employers and family members, caregivers can also download MyCT, a professional Mandarin speaking training app. It includes dozens of courses that allow caregivers to practice speaking Chinese during fragmented free time.